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Finbot 2020: Trends in Bank Chatbots Among the Market Leaders

On June 30, an online conference Finbot 2020 was held – a case conference on chatbots, robots in voice channels…

How to Simplify Payroll Projects Maintenance Using a Chatbot?

According to Sberbank, in the fourth quarter of 2019, the share of non-cash payments in Russia for the first time…

Apple Business Chat (iMessage) for Banks: An Upward Trend in Mobile Banking

Apple Business Chat for banking is a mobile banking trend that will continue to grow in 2020. Business Chat is…

Loan chatbots for instant messengers: What exactly is a loan chatbot and how chatbots for MFIs work

Nowadays we can see a trend towards the digitalization of MFI business processes. Large market players create websites, mobile applications,…

The Chatbot’s Role In The Internet Banking Ecosystem

One of the most popular trends in banking is chatbot implementation, as a part of internet banking.  Someone thinks that…

Chatbots Value for Banking

Banks use a lot of channels to connect with existing clients. There are offline offices, online support with live agents,…