Digitizing retail banking products
Chatbots for retail customers allow banks to provide services in instant messengers 24/7 – WhatsApp, Viber, Telegram, Facebook Messenger and Apple Business Chat
Our clients
Card management functionality
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Instant prepaid card issuance
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Physical card ordering and delivery
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Card replenishment
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Card balance information
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Change card pin-code
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Card blocking
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Applying for an increase in the credit limit
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Account statement
Financial operations in the messenger
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Card to card money transfer
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Currency exchange operations
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Mobile top-up
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Payment of utility services
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Functionality of international transfers
Chatbots for lending and deposits
- Change of credit card limit
- Applying for a cash loan
- Replenishment \ early repayment of the loan
- Auto \ Mortgage Lending
- Online consultation on the terms of lending and deposits
- Deposit calculator
- Online opening of deposits
Customer service via messenger
- Online consultation with an operator
- Call-back request
- Search of the nearest branch, ATM or self-service term
- Transaction notifications in the messenger
Benefits of banking chatbots
Price and launch speed
Ability to access a new audience
Emission and transaction income growth
Ability to reactivate a client
Banking Chatbots Case Studies