On June 30, an online conference Finbot 2020 was held – a case conference on chatbots, robots in voice channels and virtual assistants for...
According to Sberbank, in the fourth quarter of 2019, the share of non-cash payments in Russia for the first time exceeded half of the total...
Apple Business Chat for banking is a mobile banking trend that will continue to grow in 2020. Business Chat is a new communication platform that...
Nowadays we can see a trend towards the digitalization of MFI business processes. Large market players create websites, mobile applications,...
Banks use a lot of channels to connect with existing clients. There are offline offices, online support with live agents, etc. And plenty of ways to...
